Refund Policy
Thank you for shopping with RapidFeedback. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our refund policy.
1. Refund Eligibility
To be eligible for a refund, you must request it within 14 days of your purchase. The product or service must be unused, and the refund request should include a valid reason for dissatisfaction.
2. Process for Refund Requests
Refund requests can be initiated by contacting us at info@rapidfeedback.xyz. Please provide your order number, the reason for the refund, and any other relevant details.
Once we receive your request, we will notify you via email regarding the approval or rejection of your refund.
3. Refund Processing Time
If approved, your refund will be processed within 7-10 business days. The refund will be applied to your original method of payment, and you will receive a notification when the transaction has been completed.
4. Late or Missing Refunds
If you haven’t received a refund within the stated time, please first check with your bank or credit card provider. It may take some time before your refund is officially posted. If you’ve done all of this and still haven’t received your refund, please contact us at info@rapidfeedback.xyz.
5. Non-Refundable Products/Services
Certain types of services or digital products are non-refundable. These include:
- Custom software development services.
- Digital products that have already been delivered or downloaded.
- Subscriptions that have already been used or partially consumed.
6. Changes to This Refund Policy
RapidFeedback reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
If you have any further questions or concerns regarding our Refund Policy, please contact us at info@rapidfeedback.xyz.